Objective

Motivated and hardworking rising professional who is seeking the opportunity within an organization that will allow me to grow and gain valuable knowledge on animal welfare and care. 

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Skills & Certifications

Skills: Microsoft Excel, Word, PowerPoint, Strategic thinking, customer service, conflict management, collaboration

Certifications: Youth Protection Training (2021), Kognito Mental Health (2021)

 

Professional Experience

Caregiver Support                                                                                                                                 September 2023-Present

Operation Catnip Gainesville, Florida

• Engage in 40+ client communications through text, call, and email, lead check-in and discharge process of 60 cats at each clinic, schedule caregivers and input clinic records to Clinic HQ,

• Promote community outreach through tabling events at local businesses and UF networking fairs

• Attended 2 large scale TNR clinics at the UF vet school where 200+ cats were sterilized and participated in 2 deployments to underserved communities in Florida where 150+ cats were sterilized

• Review KSD applications, assist with the Working Cat adoption process, and perform weekly trap audits

Pet Sitter

Half a Vet Pet Sitting Gainesville, Florida                                                                                                   August 2021-Present

• Experienced in taking care of cats, dogs, and chickens, with a focus on those with special medical needs

• Offer overnight in home visits, dog walking, and daily visits to care for the clients’ pets

• Send communications to clients at each visit via TimetoPet app to provide assurance of pet care and quality

Receptionist                                                                                                                              December 2022- September 2023

Scenthound Millhopper Gainesville, Florida

• Led client communications through calls, texts, and emails, performed check-in and discharge of 45 dogs daily

• Boosted membership sales by 70% through lead calls and in person conversations with clients

• Performed daily cleaning tasks, assisted with bathing and drying services when needed

Store Associate                                                                                                                         December 2021- November 2022

PetSmart Millhopper Gainesville, Florida

• Engaged with 30+ customers daily, assessed their needs, and answered questions to provide a positive experience

• Attended in house animals daily and participated in weekly restock and maintenance of the store

Receptionist/Volunteer Coordinator                                                         December 2020 – August 2021

Safe Animal Shelter Middleburg, Florida

• Handled communications with the public through phone calls and emails, and interacted with customers

• Performed daily reconciliation, input intakes, adoptions, and medical records into Shelterluv

• Coordinated volunteer orientations and shift management through Volgistics, organized donation drives and community projects, provided prompt communications with volunteers

• Assisted with fundraising efforts Ex: facebook posts, annual auction, chili cookoff, musical fundraiser

Medical Assistant/Cattery Technician                                                                                               Aug 2020 – August 2021

Safe Animal Shelter Middleburg, Florida

• Performed 30 wellness checks weekly on in house cats and reported medical concerns to the medical manager

• Administered medications, vaccinations and IV fluids, assisted on intake decisions, recorded and input medical records into Shelterluv making the process twice as efficient.

• Conducted daily tasks: cleaning kennels, feeding, and adoptions. Assured sanitary and health standards were met

• Advocated for adoptable animals by asking appropriate questions to adopters to match them to the right animal